Privacy policy

Privacy Policy

Last updated: 30th October 2025
Data Controller: MY RABBIT STUFF.CO.UK
Contact: info@myrabbitstuff.co.uk

1. Overview

We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Name, address, email address, phone number

  • Order details and payment preferences (processed securely by Shopify)

We also collect some information automatically (e.g. browser type, IP address, and pages visited) through cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about your purchases or account

  • Send newsletters (only if you’ve consented)

  • Improve our website and services

We never sell your data to other companies.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract: to fulfil your orders and manage your account

  • Consent: when you subscribe to marketing emails

  • Legitimate interests: to improve our website and prevent fraud

5. Sharing Your Information

We share your data only with trusted service providers:

  • Shopify (website host and payment processor)

  • Google Analytics (website analytics)

  • Mailchimp (newsletter service)

  • Delivery and IT support partners

Some partners may be located outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses).

6. Cookies

We use cookies to improve your browsing experience and understand website usage. You can control cookies in your browser settings at any time. For details, visit www.ico.org.uk.

7. Data Retention

We keep your data only as long as necessary for the purposes for which it was collected — for example, to fulfil your order or meet legal obligations.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing

  • Object to or restrict processing

  • Request data portability

  • Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any of these rights, please contact info@myrabbitstuff.co.uk.

9. Security

We follow industry-standard security measures to protect your information. All payment data is handled securely by Shopify and never stored by us.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.